High quality service for high quality brands.

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We Specialize In

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Factory-Level Service

We use cutting edge diagnostic software and tools to ensure we stay current with the ever-evolving automotive industry. Our offerings include BMW Inspections 1 & 2, Mercedes A-H Services and all other manufacturers mileage and/or time-based factory services.

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Repair

Import Specialty’s approach to import repair is transparency. Whether it’s a routine replacement or complex engine issue, our ASE certified technicians will keep you informed at every step of the process.

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Detail

We strive to deliver a “better than new” experience with our detail and custom car care services. Every auto is meticulously hand washed, waxed and cleaned using top-of-the-line products and technologies.

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Pick-up & Delivery

In addition to 100% customer satisfaction, our goal is to go the extra mile for our customers. We offer pick up and delivery valet service from your home, work or even the golf course!

Testimonials

“Import Specialty has been servicing my Volvo for the last 3 years. On more than one occasion I took the car to Butch and his team thinking the cost would be significant. To my pleasant surprise, the price was very reasonable and the work fantastic. Butch and his staff have always been very honest. They deliver more than is expected. I could not recommend anyone else over Import Specialty.”

-Paul Milam

“Import Specialty is one of the very best places to have your car serviced. Their quality and customer service are second to none. The staff is friendly and honest and I always feel like they have my best interest in mind when the service my car. Thank you Butch and staff for sharing such a wonderful business and for being an inspiration and blessing to your staff and clients.”.

- Brian Pulliam

About Us

Import Specialty had humble beginnings.  Founded by Butch Knight in 1990, the company grew from Butch’s vision to create a better customer experience for import service and repair.  In the early years, Butch alone focused on making sure that each customer’s service experience was top notch.  As demand for his services increased, so did the opportunity to service many different luxury European import brands including Mercedes Benz, Volvo, BMW and Jaguar.  

Over the years, the company’s growth lead to new locations.  With each expansion, came new service opportunities and clients.  The company adapted to changes in the repair and service marketplace by adopting new technology, building a team of expert technicians, and listening to and satisfying customers’ needs.  

Import Specialty maintains those humble roots. The dedication to customer satisfaction and fixing the problem right the first time, has made Butch and the team at Import Specialty well known and respected.  As we expand and grow, we will always maintain the focus on serving and satisfying our customers first!  

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Make an Appointment

Visit Us

Service, Repair and Detail Facility:

6716 US HWY 158
Stokesdale, NC 27357

 

336-298-7734
Mon-Fri: 7:30AM - 5:30PM
Sat-Sun: Closed